
Hi,
I’m Tina, a virtual assistant.
Note: The AI assistant is an automated tool that strives to provide the most accurate and up-to-date information. However, its answers are for guidance only and cannot be considered binding. In case of any uncertainty, we recommend contacting our team or verifying the information on the website.
How to use me?
- For the most accurate and relevant answers, please write your questions clearly and in full sentences.
- If the answer is not accurate enough, try to refine your question or add all important details (such as the relevant year, location, club, categorization, etc.).
- If I repeatedly fail to provide the correct answer even after refining the question or starting a new conversation, I will redirect you to the operator’s email.
- I only respond to questions related to our products or services. I am not intended for queries beyond the scope of our specified content.
- At the beginning of the conversation, you will see the most frequently asked questions, which may quickly solve your issue. To view them again, restart the conversation using the + icon in the top right corner.
- I only understand text messages. It is not possible to upload images, send voice messages, or ask questions based on content from PDF images.
What can I do?
- Real-time multilingual support — I respond in any language in which the question is asked.
- Personalized history — Within one conversation, I remember previous questions and answers, allowing for a smoother dialogue.
- Source references — For each answer, I provide sources with a link to the relevant URL or file. For PDF documents, I link directly to the page containing the information.
- Image handling — If images are included in the source web data, I can attach them to my response.
- Conversation restart — If I start responding inaccurately or incoherently, you can restart the conversation using the + icon in the top right corner.
- Feedback — If I respond (in)correctly based on publicly available information, you can give feedback using the thumbs down/up. If you choose the thumbs down, you can also select “Other” to explain the reason or provide your expected answer.