New benefits of member zone

3 September 2019

Dear clients,
you can use many benefits through on-line client zone:

WHAT IS WAITING FOR YOU:


Reservation of studio classes on-line

Easy access to your account

On-line payments and management of payments

How does it work?

  1. Visit website: online.formfactory.cz
  2. Click on LOG IN.
  3. Enter your EMAIL and PASSWORD.

If you do not know your password you can reset it. It is necessary to enter email, which is mentioned in your membership agreement. In the case of invalid email ask for access data at the club reception desk.

If you are a MultiSport card holder, ask for a login at the club reception desk.
 

REGISTER NOW
AND YOU CAN BOOK YOUR CLASS NO MATTER WHERE YOU ARE.

HOW TO BOOK A CLASS?

  1. Class reservation is possible only on-line. Visit website: online.formfactory.cz and enter client zone by clicking on LOG IN ».
  2. As Login use the same email that is mentioned in your membership agreement.
    • If you are a holder of MultiSport card, ask for your login data at the club reception desk.
    • In the case you forgot your password you can reset it.
    • In the case of invalid email ask for access data at the club reception desk.
  3. In the top menu click on TIMETABLE and select Form Factory club that you wish to visit.
  4. Click on the class you want to reserve and confirm by SIGN UP button.
    • Classes may be reserved not before 48 hours in advance and at the latest 5 minutes before their beginning.
    • In the case that you cannot attend the class, it is necessary to cancel the reservation as early as possible, however at the latest 2 hours before its beginning. Reservation is cancelled simply by clicking on CANCEL BOOKING in the list of reserved classes above the schedule.

RULES AN CONDITIONS
OF RESERVATIONS FOR GROUP CLASSES

  1. You can make on-line reservation for every class in the schedule and secure a place for you in the class. Reservation through the reception desk is not possible.
  2. You can come to a class without reservation only in the case that the capacity is not full and after agreement with an instructor.
  3. Reservation opens 48 hours before beginning of the class and closes 5 minutes before its start.
  4. You can cancel your reservation of the class without recourse at the latest 2 hours before its beginning.
  5. If you do not cancel reservation or you do not come in time for the class, you will not be allowed to reserve for another 120 hours (5 days).
  6. Please do not enter running classes, thank you.